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Q & A

Payment Question :

Select the ATM transfer during the checkout, can change to pay by PayPal?
Yes, customer can use the PayPal me to select the payment, please go to below website to settle the payment to us

If want to pay by credit card, should have the PayPal account or not?
Customer can pay by credit card without PayPal account.  After click the confirm order button and transfer to PayPal payment webpage, customer can just enter the credit card information and finish the payment.


Delivery Question :

Where to find the S.F. Express tracking no.?
When we send you the alert e-mail after we sent out the goods, you can find the S.F. Express tracking no. in the middle part of alert e-mail.

Haven't receive the alert SMS from S.F. Express?
Customer may be in the weak single area so they cannot receive the alert SMS from S.F. Express.  If customer haven't receive alert SMS within two days after receive our send out goods e-mail, customer can call S.F. Express hotline to request them to send SMS again.
S.F. Express hotline : 2730 0273

How much order can deliver the goods?
During the promotion period, if order amount over HK$196, the courier will be free of charge.  If order amount less than HK$196, we will charge HK$22 for each order.  Customer can get more information about delivery in below web pages: